Redacted sample Fix Ready packet · HRP-CHK-1042
WooCommerce checkout reloads with “session expired”
Store owner or agency with abandoned checkouts after updates
This public sample uses redacted, provisional packet text. Screenshot proof is intentionally withheld until a real pipeline run produces actual before/after captures.
Fix ready for review
Analysis Result
Hermes reproduces the checkout failure in a repair workspace, ties it to a specific checkout-session hook, and records the real-pipeline screenshot capture task needed before this public sample publishes visual proof.
Fix review packet
Proof before production
Nothing has changed on your live store yet.
Evidence files
Pending real packet
Checks included
Pending pipeline run
Undo window
72 hours
What you reported
Customers lose carts before payment confirmation, creating abandoned checkouts.
Affected URL: https://sample-store.example/checkout
What Hermes found
A theme/plugin customization clears the WooCommerce customer session during checkout refreshes, and the same callback also runs while the payment provider is returning control to WooCommerce.
What Hermes changed
Add a targeted guard around that session reset so normal non-checkout refreshes can still clean stale sessions while active checkout and payment-callback requests keep the cart intact.
- Add a checkout/payment callback guard around the session reset.
- Leave cart and catalog behavior untouched outside checkout.
How this was checked
Pipeline verification task: Pending real replay on WooCommerce test site
Scenario
Guest checkout with existing cart
Browser check
Chromium checkout path replay
Result
Pending real pipeline replay before publication
- Reproduced checkout failure
- Verified add-to-cart still works
- Confirmed checkout reaches payment step
Canonical packet fields
Recipe
Custom checkout-session sample; no current canonical recipe match
Fidelity
Provisional public sample pending real pipeline screenshot capture
Review status
sample proof pending real pipeline replay
Screenshot evidence
Pending real pipeline capture on the WooCommerce test site
Functional checks
Reproduce expired session, apply guard, replay checkout path
Customer summary
Pending completed review packet output
Proof, scope, and next step
- Diagnosis: checkout-session hook resets cart state during payment return.
- Change: guard the reset outside active checkout/payment callback requests.
- Required proof: a real after screenshot must show the payment step while the order summary still contains the product before this sample publishes visual evidence.
Blast radius: One checkout-session hook in the theme/plugin layer.
Rollback scope: Restore the backed-up theme/plugin file touched by the guard.
Not tested: Live payment capture and production order fulfillment are not run in public samples.
Next step: Review real pipeline screenshots, diff, and rollback scope before applying through the approval flow.
Safety net
Risk: Medium risk
Medium because the patch touches checkout-session behavior. Hermes constrains it to the payment callback path and keeps cart/catalog behavior outside scope.
Rollback: Restore the pre-fix plugin/theme file backup if checkout behavior changes unexpectedly.
Before and after target
Before target
Real pipeline capture must show the cart session disappears during checkout submit.
After target
Real pipeline capture must show the payment callback keeps the customer session intact.
Tracked packet evidence
Reproduce
Submit checkout with an existing cart and capture the expired-session state.
Isolate
Trace checkout hooks until the session-clearing callback is identified.
Verify
Apply the guard on staging and repeat checkout plus add-to-cart checks.
Visual evidence and packet artifacts
Public samples list the evidence contract. Screenshot assets stay hidden until a real pipeline run produces actual before/after page captures.
Before capture needed
Packet evidenceReal pipeline run must capture the checkout failure before this sample publishes a screenshot.
Trace evidence
Packet evidenceSession-clearing hook fires before payment callback completion.
After capture needed
Packet evidenceReal pipeline run must capture the repaired checkout path before this sample publishes a screenshot.
Review packet
Packet evidencePacket must list verification mode, screenshot artifact names, changed file, and rollback scope only if emitted by the pipeline.
Real-pipeline replacement task
Replace artificial screenshots with pipeline evidence
Run the review-pack pipeline against a real WooCommerce test-store problem, confirm the diagnosis/fix path works, and base the public sample only on the packet that the pipeline actually produces.
Source site: https://dimgrey-eel-753275.hostingersite.com/
- The pipeline completes for the selected problem and produces a review packet.
- The packet includes actual before and after screenshots captured from the affected page.
- The public sample uses those actual screenshots instead of illustrations or browser-side simulations.
- Only publish fields and proof that appear in the completed review packet; do not show absent screenshots, checks, or proof.